Hotel, tourism has the "unnamed" sadness

Travel, hotel, restaurant is a service sector that is growing rapidly. However, the service is also a very demanding human resource because it involves mental health care for clients, which is the human work that often interacts with one another. So hidden behind the flashy is the "nameless" suffering that not many people can understand.

Hotel reception

This is the face of the hotel is also the first direct contact and the last to say goodbye to customers. With the motto "customers are god" but sometimes guests are not satisfied, not satisfied and then receive the words "slapped" in the face. They may have to listen to complaints that sometimes are harsh words from difficult customers, sometimes unreasonable or unreasonable, but they still have to smile, accept mistakes and be punished. Lots of pressure when dealing with diverse people.

Tour guide

One of the occupations of "making strawberry hundred" is listed as a tourist guide. This job is not "happy" as many people think. Behind it is the sweat, the difficulties when the guests go to this place, the afternoon to please customers and not be wrong.
During the meal at the hotel, tourists are comfortable to sit and enjoy the food, the guide must run back and forth each table to introduce dishes, check the number of guests, ensure full or simply remind the house. Add a pair of chopsticks, a cup is also a guide do.

Waitress

This is a career that has received many bad looks from people around. Many people think that only poor people, less educated, even incompetent, useless to go to work this. But to be a professional waiter requires good language skills, good communication, flexibility as well as broad knowledge and ingenuity. They always have to improve themselves to bring the best service and satisfaction to customers.

Each job brings us the job, the income, the conditions, but in return it is the hard work that each person has a responsibility to fulfill, especially in the service industry. But let's ignore all that pressure to see that being served and giving people joy is precious. Binh Anh hotel always think so when building their image. Please visit Binh Anh if you have the opportunity to Hanoi!